Last Updated: July 8, 2026

At Easy Order Process, operated by vetrix llc, we want to ensure a straightforward and transparent experience for all our customers. Our payment infrastructure is powered by Paddle.com Market Limited (“Paddle”), who acts as our Merchant of Record. Therefore, our refund policy complies strictly with Paddle’s consumer standards.

1. 14-Day Money-Back Guarantee We offer a strict and clear 14-day refund period for all purchases made on easyorderprocess.com. If you are not entirely satisfied with your purchase for any reason, you have exactly 14 days from the original date of purchase to request a full refund.

2. No Hidden Exceptions or Qualifiers To maintain absolute transparency and compliance with Paddle, our refund policy contains no hidden clauses, conditional loopholes, or arbitrary exceptions. If your request is submitted within the 14-day window from the date of purchase, you are fully eligible to apply for a refund.

3. How to Request a Refund To initiate a refund, please contact our customer support team directly with your order details:

• Email Support: admin@easyorderprocess.com

• Information to include: Your full name, order number, and the registered email address associated with the purchase.

4. Processing and Payouts Once a valid refund request is received within the 14-day window, it will be processed immediately. All refunds are securely issued back to the original method of payment used during checkout via Paddle.

5. Refund Timeline After the refund is approved and initiated by our team, it typically takes 3 to 5 business days for the funds to reflect in your bank account, credit card statement, or PayPal account, depending on your financial institution’s processing times.